- All-in-one gambling site
- An reputable operator
- Live casino section available
- Customer support available via Viber and WhatsApp
- No welcome Bonus for new customers
- Limited payment methods
Although Balkan Bet Casino launched an online website in 2016, the company has been present on the market for over 20 years. Today, this Serbian operator has over 120 offices where players can enjoy sports betting and different casino games. The Balkan Bet’s website was made in partnership with NSoft, one of the top gaming software providers. The fairness and reliability of this brand are regulated by the Ministry of Finance of the Republic of Serbia. We consider it one of the better online operators for the players from the Balkans.
Some slot games are available in brick-and-mortar offices across the country, but the real deal for all casino players is online. The gaming library with over 800 titles includes slots, scratch cards, jackpots, roulette, card games, and something that isn’t seen very often at local operators – a live casino section. The website is available in Serbian and English, and it’s easily manageable, even for new players. For all the ‘on the go’ players, the Balkan Bet mobile app is available for Android and iOS devices. The apps are very well done and can be found on the website. You can also find the iOS app in the App Store.
Games & Software at Balkan Bet Casino
Balkan Bet Casino currently cooperates with 18 game providers. Among those are some of the most famous names in the industry – Microgaming, NetEnt, Fazi, QuickSpin, PragmaticPlay, and EGT. When comparing to the international casinos available to the Balkan region players, the selection of games isn’t that big. Still, the customers looking for a brand available in Serbian should be satisfied with the offer. We had some fun with the Book of Ra, Blood Suckers II, and Sticky Bandits.
There’s also quite a selection of jackpot games, although missing some classic progressive titles such as Microgaming’s Mega Moolah and Major Millions. The live casino isn’t huge, but it has variety. Players can have a good time playing live roulette, dice games, baccarat, craps, blackjack, or poker.
Thanks to the search function, you’ll be able to find your favorite game in no time. Many games are also available for play in the free (demo) mode. That way, you can try new titles, learn the rules and get familiar with game mechanics without depositing any money.
Bonuses and Promotions at Balkan Bet Casino
Unfortunately, we were not impressed with this segment of the Balkan Bet online casino. The Balkan Bet sportsbook has a wide variety of bonuses, but that’s not the case with the casino. The most disappointing is that there’s no Balkan Bet Casino Welcome Bonus for new players. Not even in the form of free spins.
But, since the promotions can change daily, we hope that this operator will put more effort into rewarding its customers. If you prefer to register at an online casino that gives hefty welcome bonuses, we suggest you take a look at our list of best bonuses for new players!
On the other hand, all the registered players can get a 10% Balkan Bet Cashback Bonus in new slot titles. Casino Cabaret is another promotion available to all players that can bring you up to 5.000 RSD every night by playing Pragmatic Play slots. The best way to find the currently available promotions is to visit the Promocije section on the casino’s website. Also, and we can’t stress this enough, read the wagering requirements to avoid unpleasant surprises.
Customer Support at Balkan Bet Casino
When things go wrong, customer support should be available to fix it quickly and professionally. As in almost every other local casino, Balkan Bet also doesn’t have 24/7 customer support. Their working hours are from 8 until midnight.
If you have a concern that can’t be solved with the answers on the FAQ page, you can contact them in a few ways: via live chat, phone (00381 11 6149381), e-mail (support@balkanbet.rs), or even Viber/WhatsApp (00381 6480 367 11).
Trust & Fairness
With the license of the Serbian Ministry of Finance, the Balkan Bet Casino belongs to the group of non-UK licensed casinos. Nevertheless, it’s a safe and reliable operator which caters to the players from the Balkan region. We couldn’t find any unresolved players’ complaints, which also contributes to the excellent reputation of this brand.
The website is on a secure HTTPS connection, which means that the customers’ data, personal and financial, is safely stored and not available to third parties.
Conclusion of Balkan Bet Casino
Balkan Bet is an online casino that pays a lot of attention to its players. By constantly expanding their game selection and keeping up with the industry trends, they’ve become one of the leading gaming operators in Serbia and the region. Even though there’s room for improvement, especially in the bonus segment and the selection of payment methods, this operator offers more pros than cons.
If you’re looking for a local brand with years of experience, we recommend you check out the Balkan Bet Casino!
FAQ
No. Balkan Bet is an instant-play casino, which means that you can play all the games without downloading them. That way, you can play without downloading, even on your mobile phone, through the optimized mobile website. If you prefer, you can download the Balkan Bet mobile app available for iOS and Android.
Currently, there’s no welcome bonus for new Balkan Bet casino players. We believe that this will change soon and that the brand will attract and greet new players with some bonus money. Since we’ve been following this operator for a long time, we know that there were some free spins available as a welcome offer, so there’s hope.
Yes. Before you’re able to transfer any winnings to your real-money account, you’ll have to verify your account in full. After you log in, click on ‘Korisnički nalog’ and pick the option ‘Potvrda identiteta’ on the left side of the screen. You’ll be given the option to upload your ID or passport and confirm your identity.
Unfortunately, many local operators still don’t have the option to deposit with BTC or any other cryptocurrency. It’s the same with the Balkan Bet online casino. Since this is a Serbian operator, the only available currency is RSD. You can deposit the funds in the Balkan Bet offices, using bank transfer, or with your debit/credit card.
Since Google Play doesn’t allow gambling apps in the store, you need to download the application package directly from the casino’s website. You can find the link in the footer, under the heading ‘Naša firma’. Be sure that the download from other sources (other than Google Play) is enabled. Otherwise, you won’t be able to get the app.
